Dallas 911

http://www.myfoxdfw.com/story/18985361/home-at-center-of-911-criticism-demolished


Here is a link to the story. I'll sum it up. 


John and Jane's house is on fire. 


Over 77 people, including John and Jane, and neighbors, called 911 about this home that was burning infront of them. 


John and Jane watch their house burn down. 


Only problem? Dallas 911... didn't pick up the phone!


Sad story. These people didn't even have insurance :( 


So, back to the 911 thing. 


They said only the back of the house was burning when neighbors began calling 911 for help at 12:36 a.m. But fire crews weren't dispatched until 12:41 a.m. and by the time they got there at 12:45 a.m. the house was a total loss.

Read more: http://www.myfoxdfw.com/story/18969059/911-calls-reveal-frustrated-callers-dispatchers#ixzz20EmmHlHu


I watched the news last night and was able to hear the 911 tapes.  


Now, if you listen to this rude 911 dispatcher, she RUDELY, and I mean rudely interrupts the woman trying to give the address, and asks her to repeat herself. Tells her to be quiet, and calm down. The woman calling is calm. She has to give the address almost 5 times. 


The 911 bitch obviously is irritated. She has horrible phone etiquette, and was very rude. Me thinks we should have nice, smiley people on the other end of the 911 call! 

So, now, Dallas 911 is under investigation on why this house burnt down, and why 77 calls were made and nothing was done. 


911 says they did have extra callers on staff that day, but apparently there were people calling and hanging up, and so before the 911 dispatchers can take a new call, we have to call everyone that hung up back! 


I guess they had two people working, the rude woman who answered the phone, then the other people who call the hang ups back? 


Seems we need to have more than two people on staff in one of the biggest cities in Texas. 


Especially for 911 calls. 


Where's Your Brain Dallas? Did we give it to the TV people? I think we did. 


I am just offended at how this dispatcher handled her phone call. So rude! Listen to it! 


Everyone have a good day :D


Let's hope that, God Forbid, if your house ever catches fire, that you are ok!